54 pages • 1 hour read
Freida McFaddenA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Dawn emails Mia, explaining that Natalie has misinformed her about meeting times. Consequently, she has been late on several occasions and has sometimes missed meetings.
Natalie discovers from recent news reports that Dawn’s body was found in the woods. When Natalie arrives at work, the discarded turtle figurine is back on her desk. This time, Natalie disposes of it in the break room’s garbage bin.
Natalie receives a call from Dave Fulton, a health store owner. His customers have complained that Collahealth does not work and has nasty side effects. When Natalie denies that she offered Dave the product on a sale-or-return basis, he furiously calls her a liar.
Natalie confronts Kim and demands to know what she said to Detective Santoro. Kim says she told the truth—that Natalie bullied Dawn. Natalie orders Kim to stop incriminating her and threatens to tell Kim’s husband what happened at the bachelorette party. Natalie is relieved that she had the good sense to take photographs of Kim at the party.
Natalie feels persecuted, believing that she tried harder than her coworkers to be nice to Dawn. She also worries that Caleb will discover her recent infidelity with Seth and break up with her. Natalie invites Caleb to stay over the following night. However, he sounds shocked at the suggestion and points out that the news of Dawn’s death has only just broken. He also seems surprised that the charity run is still scheduled to take place as planned.
The narrative describes emails that were sent three months prior to the current timeline. Natalie emails colleagues to inform them of Kim’s potluck bridal shower. Dawn excitedly replies that she will make turtle cupcakes. Natalie responds impatiently, berating Dawn for copying everyone in on her reply.
An email from Dawn to Mia describes the bridal shower. Dawn took her turtle cupcakes to work, but they disappeared from the refrigerator. Natalie then turned Dawn away from the event, accusing her of lying when she explained that her cupcakes had gone missing. Dawn rechecked the break room and found her cupcakes in the garbage bin. Mia replies that Dawn should report Natalie to HR.
Natalie prepares for Rita Duke to interview her about the charity run. Rita is from a local radio station and questions whether the event should still take place in light of Dawn’s murder. Rita reveals that Vixed is trending on social media with posts claiming that Dawn was bullied by her coworkers.
Natalie checks the comments on social media. Many condemn bullying and complain about the side effects of Collahealth. Some contributors label Natalie a liar.
The narrative describes emails that were sent two months earlier. Dawn emails her mother, Rhonda Schiff, asking how to befriend a coworker. Ascertaining that the colleague is not a man, Rhonda advises Dawn not to bother. Rhonda also claims to need extra money. Dawn explains that she cannot afford to send much more than she has already. Rhonda accuses her daughter of being an ungrateful burden.
Dawn emails Mia, declaring her intention never to contact her mother again. In an attempt to get Natalie to like her, Dawn has also been reading about body language.
Back at home, Natalie watches the news and learns that Dawn’s tortoiseshell glasses were found broken next to her body. While sorting her laundry, Natalie finds a blood-covered ceramic turtle at the bottom of the basket. The turtle is “the size of a basketball” (183).
Natalie realizes that the turtle is probably the murder weapon that killed Dawn and that someone is trying to frame her. When the doorbell rings, Natalie returns the turtle to the bottom of the laundry basket. An unmarked police car is parked outside.
In an email to Mia two months earlier, Dawn describes how a new employee named Caleb seems attracted to Natalie. Meanwhile, when Dawn complimented her diamond necklace, Natalie became angry and defensive, asking if Dawn thought she could not afford it. In the email, Dawn begs for Mia’s help, as she does not understand where her interactions with Natalie are going wrong.
Natalie answers the door to find Detective Santoro. Observing that Natalie’s house must be expensive, the detective suggests that Dawn discovered accounting discrepancies that Natalie did not want anyone to know about. Natalie denies stealing money from Vixed.
When Detective Santoro leaves, Natalie smashes the ceramic turtle into many pieces. Driving to Wollaston Beach, she throws the fragments into the sea. Upon returning to her car, she receives another silent call. Natalie wonders if anything else has been planted in her home.
One month earlier, Kim emails her coworkers complaining that her bottle of ketchup has disappeared from the refrigerator. Dawn replies to deny responsibility and point out that all of her meals have been green or white. She adds that a cleaning rotation might stop such incidents from occurring.
Dawn emails Mia, recounting her worst day at Vixed so far. Arriving at her desk, she found her plant overturned and her glass turtles smashed. Meanwhile, her stuffed turtle had been cut down the middle and covered with a blood-like substance. Some coworkers laughed, and Natalie declared that the turtles were unsightly. Afterward, Dawn noticed an empty ketchup bottle in Natalie’s trash can and complained to Seth. When he refused to believe her claims, Dawn declared that Seth was biased because he was sleeping with Natalie. Seth denied the accusation and ordered her to clean up her desk.
Natalie searches her house for further incriminating evidence. The next day at work, she notices that the turtle figurine has reappeared on her desk yet again. Natalie asks a technician to install an app on her phone to trace calls from a withheld number. She is then summoned to Seth’s office.
One week before the primary timeline, Dawn emails Mia to inform her of discrepancies in the company accounts, all from Natalie’s sales. Dawn reveals that she has decided to speak to Natalie about it before she goes to Seth.
Mia replies that Dawn should report Natalie immediately.
Seth tells Natalie that Detective Santoro has been to see him. The police officer revealed to Seth that, before Dawn’s death, she discovered that Natalie was stealing money from Vixed. Seth says he always wondered how Natalie could afford such expensive clothes. He also surmises that she had an affair with him to distract him from the truth. Ignoring Natalie’s denials, he announces that she is suspended while he checks the accounts more closely.
Natalie tells Kim that she is taking a few days’ leave. Kim is noncommittal when Natalie asks her to confirm her plans to attend the fun run on Saturday. When Natalie grips her arm, hurting her, Kim finally agrees to support the event.
Natalie takes a call from her mother, who has heard that Vixed’s employees bullied the murdered woman. Natalie claims her innocence, but her mother recalls a high school incident involving her daughter and a friend named Tara. Abruptly ending the discussion, Natalie takes a call from Caleb. Caleb apologetically admits that he cracked under Detective Santoro’s questioning and confessed that he did not spend the entire night with Natalie. Suddenly, Natalie’s doorbell rings, and she sees the lights of several police cars outside.
Detective Santoro tells Natalie that he has a warrant to search her home and car. The police officer states that because he was severely bullied at school, he intensely dislikes anyone who perpetrates that kind of behavior.
On the day of the disappearance, Dawn emails Mia. She describes meeting with Natalie at work and tells her about the missing money from Vixed’s accounts. Natalie suggested that they should get together and try to determine who was responsible. She promised to visit Dawn that evening at 10:00 pm after having dinner with Caleb. Dawn tells Mia that she has bought a bottle of wine and is waiting for Natalie to arrive.
On the day of the fun run, Natalie receives another silent call from a withheld number. Using her new app, she discovers the call came from a motel outside Providence, Rhode Island. When Caleb arrives, Natalie tells him about the motel and says she will drive there after the run.
Natalie thinks she sees Seth’s wife among spectators just as she is about to be interviewed for TV. She tells the interviewer that the race honors her childhood friend, Amelia, who had cerebral palsy. Detective Santoro approaches and arrests Natalie, placing her in handcuffs. As he leads her away, Natalie begs Caleb to check out the motel.
In these chapters, McFadden continues her exploration of The Deceptive Nature of Appearances as Natalie, who is accustomed to benefiting from the impressions she makes on others, now ironically finds that appearances are reflecting quite poorly on her. Dawn’s emails, which include invented examples of Natalie bullying her, present an increasingly unflattering and incriminating portrait of her coworker, and at the same time, Dawn’s correspondence exploits her own social differences to create the idea that she is a vulnerable character who is worthy of empathy. Her descriptions of her struggles to overcome the challenges of reading body language in order to bond with Natalie are deliberately designed to be poignant. In every email bemoaning her failed interactions at work, Dawn portrays herself as an underdog, and her victimization in the professional setting is compounded by her mother’s lack of support and her outright financial exploitation. Mia’s alarmed responses to Dawn (which will later be revealed to have been written by Caleb) validate the sense of concern that Dawn’s accounts are designed to evoke. As the gap between Dawn’s emails and the date of her disappearance closes, the narrative implies that she is blundering into increasing danger from Natalie. Dawn’s final message, which was supposedly sent while she waited to talk to Natalie about her thefts from the company’s accounts, is also positioned in such a way that it seems to confirm Natalie’s guilt.
In these chapters, McFadden creates an impression that Natalie’s charmed life is unraveling in a long-overdue comeuppance, one that culminates in her suspension from work and her arrest for Dawn’s murder. Further illuminating The Intricacies of Office Politics, the trajectory of Natalie’s character arc dramatically changes as her confidence that “[e]verybody likes me” (198) shifts to the realization that she is now completely “isolated from [her] entire social network” (226). Natalie’s loss of societal power stems from her inability to positively influence the other characters’ perceptions her, and her fall from grace reveals the flimsy foundations upon which her popularity is built. Natalie’s dishonesty also catches up with her in several different ways as Caleb retracts his false alibi and Natalie’s customers complain about her unethical business practices. For instance, store owner Dave Fulton, who was formerly charmed by Natalie’s flirtatious manner, now brands her as a liar. Significantly, as Natalie’s image of being the “golden girl” (291) steadily erodes, these unsettling events also take a marked toll on her physical appearance. For example, Natalie observes that her dark roots are beginning to show, and on the morning of the fun run, she “look[s] like the bride of Frankenstein” (236). The monstrous imagery and the unwelcome appearance of Natalie’s natural hair color suggest that her true, unattractive self is beginning to emerge.
The theme of The Intricacies of Office Politics serves as the primary focus of these chapters as Natalie’s status at Vixed undergoes an abrupt decline. The news that Dawn has been murdered and that Natalie is a suspect shatters her reputation as the most popular and successful team member. Dawn’s emails demonstrate that Natalie is not the only unkind coworker. For example, some staff members laugh when her stuffed turtle is butchered and covered in ketchup, and Seth responds unsympathetically. However, rather than confront their own behavior, Vixed’s employees focus on Natalie as the sole perpetrator, she becomes a scapegoat for the company’s collective guilt. Kim’s response in particular demonstrates the fickle nature of office friendships, for while informing Detective Santoro that Natalie bullied Dawn, Natalie’s former “best friend” conveniently forgets her own participation in ridiculing their coworker. The veneer of sisterhood between the two women therefore crumbles when Natalie resorts to threats and violence to regain control over Kim. The revelation that Natalie took incriminating photographs of Kim at her bachelorette party also illustrates her deviousness. Meanwhile, the painful manner in which she grips Kim’s arm proves that she is also capable of employing physical aggression to get her way.
Thus, the mysteries at the heart of the psychological thriller intensify as the narrative twists and turns, becoming more complex. Evidence points to Natalie as Dawn’s murderer, and her own account proves her to be an untrustworthy narrator. Even Natalie’s mother believes her daughter is likely to be guilty, and a reference to a high school incident involving a girl named Tara suggests that Natalie is hiding a dark secret from her past. However, McFadden also hints that Natalie’s claim of being framed may be true, for conflicting versions of the events described in Dawn’s emails begin to emerge. For example, Natalie states that Dawn was invited to Kim’s bridal shower but never turned up. Furthermore, the presence of an unknown person with a grudge against Natalie is evident in the unexplained appearance of the turtle figurines and the silent phone calls. Ultimately, however, McFadden provides the most significant clue in the distinctive tortoiseshell glasses that are found next to the dead body in the woods. At this stage in the investigation, their presence at the scene suggests that the body is Dawn, thereby steering the police in the wrong direction. However, when it later emerges that the body was misidentified, the glasses point to Dawn herself as the murderer. Thus, while it is as yet fairly understated amidst the storm of other information in the narrative, this clue ultimately establishes Dawn as the perpetrator, not the victim.
By Freida McFadden