40 pages • 1 hour read
Michael LewisA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Lewis begins his work in London as a “geek,” or rookie, salesman. His bosses, “on average ten to fifteen years my senior and old hands in high finance,” are more interested “establishing relationships with customers” than in trying to sell them the latest type of bond (192).
Salomon wants to become a worldwide powerhouse; it focuses on London, which is an easier adjustment for staff than its Japanese branch is and less regulated, as well. Lewis works at the London office for a little over two years, during which time staff expands from 150 to 900, they move to a new and much larger building, and “[t]ens of millions of dollars were poured into our operation by the men on the forty-first floor in New York” (193).
Lewis works for manager Dick Leahy and assistant manager Leslie Christian, selling bond options and futures. They help teach him the ropes, becoming what Salomon workers call “rabbis.” Lewis likes his bosses for their easygoing natures: “Rabbi Christian and Rabbi Leahy told me to find any way I could to make money and not to worry too much about pushing options and futures” (195). Leahy’s manager, Stu Willicker, “paid almost no attention to what he was told to do and encouraged his charges to intransigence […] He let us cut office meetings and work our own hours” (196). Still, Willicker’s department “was the most profitable unit in the office, year in and year out” (196).
Lewis learns how to sell, how to work with the traders, “and, most important, how to spot the difference between a financial opportunity and a rip-off” (196). He befriends a brilliant young trader whom he calls Dash Riprock, who dispenses cryptic wisdom: “‘Buy two-year notes and short old tens,’ or ‘Short Salomon’s stock,’ or ‘Save a client, shoot a geek’” (197). Short-selling, or betting against, Salomon is unlawful, and Dash is kidding, but his point is that their firm has become a “stultifying hierarchy” (198), and its glory days are numbered.
To Dash, the worst sign is that Salomon’s seventy-fifth anniversary gifts to each employee are an engraved silver-plated bowl and a book about the company that paints its conniving executives as wise and noble leaders. He feels that “[e]ven to a trainee, the book was a ridiculous cover-up job” (198). Salomon’s leadership has abandoned the old camaraderie for respectability.
Dash critiques Lewis: “He was fond of saying that as a geek I bore the stamp of whomever I had last spoken with” (200). Lewis learns not to trust blindly information from the traders.
Lewis and four other salespeople work at crowded desks, each with three phones that blink constantly “from eight in the morning until eight at night” (201). Lewis’s team sells options and futures, which offer an opportunity, for a fraction of the price, to partake of the profits (or losses) of a large number of bonds: “The attraction of options and futures, our specialty item, was that they offered both liquidity and fantastic leverage” (201).
Europeans love drawing charts of market activity and investing superstitiously, “[b]ut as long as the chartists placed their bets with me, my jungle guide explained, the reasoning of our customers was not for me to question” (203). Lewis practices on investors with less than $100 million in capital; if he accidentally ruins one, the damage will be small, and “once I’d stopped blowing up customers, I would be permitted to advise the big investors” (204).
Lewis’s first sale is for Herman, an Austrian banker. On the advice of a Salomon trader, Lewis talks him into a series of trades that involve buying AT&T bonds. It turns out that “[e]veryone in London but Herman and I, it seemed, knew that Salomon Brothers owned AT&Ts and had been desperate to unload them” (206). Dash, hearing of the trade, tells Lewis he will get screwed on the deal, but “[t]hat’s all right because you’re just a geek” (206).
Lewis confronts the trader, who responds, “‘Who do you work for, this guy or Salomon Brothers?’” (207). Tom Strauss tells Lewis not to worry: “‘Customers have very short memories’” (208). Lewis calls Herman, who is furious, but “[t]hat was the beauty of being a middleman, which I did not appreciate until that moment. The customer suffered. I didn’t” (210). Herman, however, is fired from the Austrian bank.
Lewis ruins more customers as he learns the ropes. His clients are an eccentric bunch, and he finds his work “highly entertaining” (213). He befriends “Alexander,” a brilliant salesman who moves from London to Salomon in New York but continues to mentor Lewis over the phone daily. Alexander tells him, for example, to “buy potatoes” from America when the Chernobyl nuclear reactor melts down because European spuds will be rendered worthless from radiation (218). Combining Alexander’s investment genius with Dash’s telephone sales smarts and his own nonchalance—Lewis hedges his career by moonlighting as a journalist—his skills grow, and his customers begin to make profits.
Within months, Lewis is “plugged into several of the largest pools of money in Europe” (223). Salomon needs to get an Arab investor out from under some bonds that nobody else wants, and Lewis convinces his best customer, a French speculator, to buy and hold them. Lewis feels guilty about the deal, but the top brass lavish praise on him. He is mollified when they anoint him with the cherished rank of “Big Swinging Dick.”
“Part of our job was to fill needs that investors never knew they had,” and Lewis and Alexander devise a new type of security “called a warrant or a call option, which was a means of transferring risk from one party to another” (232). The first of these new warrants is, in effect, a bet on the direction of German interest rates. It is a huge success.
Profits are what count, and claiming credit for a win, or blaming others for a loss, are crucial to a Salomon career. A salesman who helps with the new product steals all the credit for it, hoping thereby to be named a director. Unfortunately for Lewis and Alexander, “[t]here are no copyright laws in investment banking and no way to patent a good idea” (230).
Lewis exacts revenge by devising a similar product, selling it in Japan, and sending out an explanatory memo whose mailing list doesn’t include the thief. Caught off guard and unable fully to understand or explain the new security, the thief is outed. He quits the firm a few months later.
By the end of 1986, the bond market has dropped, sales calls decline, and prospects grow dim for good year-end bonuses. Salesmen and traders blame one another for the troubles; some lose their jobs. Infighting worsens, but management seems asleep at the wheel.
Part of the problem is “the slash-and-burn approach” of the American firms. US traders, accustomed to the power of the New York investment-bank oligopoly, discover in Europe that they have real competition from hundreds of firms. A French investor says that “we are tired of being ripped off by Drexel Burnham and Goldman Sachs and Salomon Brothers and the other Americans” (242).
Despite this, Salomon completes its move to lavishly over-decorated new offices, including a trading floor twice the size of the one in New York.
Everyone speculates about their upcoming bonuses. When they learn the real amount, each responds with “relief when told, joy when it occurred to them what to buy, and anger when they heard that others of their level had been paid much more” (248). Lewis is praised highly by his bosses, then handed a bonus and raise he finds distinctly mediocre. Owing to the year’s poor performance, his fate is shared by many at Salomon.
Lewis discovers that English college graduates are flocking to the investment business. He gives a lecture to a packed audience at the staid and left-wing London School of Economics, where the students pepper him with questions on how to apply for a job in banking. In 1987 new recruits replace departing older Salomon talent, and the average age of employees drops from being in the 30s to being 25. When one valuable trader quits, his managers beg him to stay out of loyalty to the firm; he responds, “‘You want loyalty, hire a cocker spaniel’” (254).
The hardest part of Lewis’s education at Salomon’s London branch is dealing with his own scruples, which he puts aside to succeed. He is by no means happy with this, but the alternative is to lose his job.
Many research studies have demonstrated that people will behave well below their normal ethical standards simply to get along with those around them. In the Stanford Prison Experiment, an imaginary jail is set up, and otherwise normal volunteers quickly become sullen inmates or sadistic guards. In the Milgram Experiment, test subjects prove willing to electrocute innocent people at the insistence of an authority figure. The Asch Experiment shows that test subjects who hold one belief, but are surrounded by people who appear to be unanimous in the opposite belief, will change their own view to conform.
Lewis condemns himself for going along with the dishonesty rampant within the Salomon sales force, and it’s easy to conclude that Salomon is a moral aberration. Less easy to consider is the thought that, under the right circumstances, most people might behave similarly. Liar’s Poker presents case after case of otherwise likeable, intelligent, and considerate people who aggressively lie and cheat to benefit the bottom line on the trading floor.
It’s difficult, in the case of Salomon, to draw a simple distinction between normal people under stress and sociopaths. It’s even harder to know how a society ought to regulate the purveyors of financial instruments, given the moral complexities of the relationships between sales people, traders, and clients. Lewis raises these questions, sometimes directly and sometimes implicitly, but he leaves the answers to the reader.
By Michael Lewis